All you have to do is click book now, enter your relevant details, and within 60 seconds. We’ll reply on the same business day confirming the appointment and arrival time. Also, you can call (+61) 4305 41060 for live help or chat with us.

currently, service all of Melbourne and we’re always expanding.

Customized house cleaning services are available weekly, every other week, 3week rotations, or monthly service.

Silver Shadow provide absolutely everything to complete your clean, which is included in the total cost

You can either pay with a check, credit card/debit card, or online. You can make payments online by calling the office on (+61) 4305 41060.

Yes, we require your payment information before scheduling your booking. Ahold will be placed on your card the day before your service and you will not be charged until after the cleaning is completed

All Silver Shadow accounts must have a credit card attached to their account. If you have applied a discount and it covers the full cost of the clean, you will NOT be charged anything.

Yes, we will never see your card details. Our clients’ payment details are kept with Stripe who use 256-bit SSL encryption

Please let us know 24 hours before the session

If by special request you want us to use your products or have a special task, that is completely fine, just email us at info@yoursite.com and we can assist you from there

If we have not cleaned to your desired standards, please email and attached pictures to info@yoursite.com
Silver Shadow does NOT offer a money-back, although we do offer a 100% free re-clean
Please email info@yoursite.com if you wish for further information.

No, though you should feel comfortable being at home if you choose. All of our house cleaning employees are trustworthy and friendly. so you can still relax when you’re out.

At Cosmic, we rigorously vet all of our Cleaners, who must undergo police checks as well as in-person interviews to begin cleaning

Damage to your property caused by the cleaner, theft by the cleaner, key and lock replacement, and personal injury to the cleaner.

Yes, all our cleaners have been vetted and can hold keys. There is a key receipt form in the information pack which we will send you and you can ask the cleaner to sign and it is for you to keep.

We guarantee a perfect clean every time. If your standards have not been met after we have cleaned, we will offer a 100% free re-cleaning

You can get a free quote by filling in some details of you

We’re proud to be recognized as a provider of affordable, top-quality house cleaning services. Our team works with every homeowner to develop a cleaning plan that’s customized to fit their needs. The costs of our services depend on the size of your place and what you’d like cleaned.

Please let us know and we will adjust the direct debit amount, you will also need to pay the new hourly fee to the cleaner

All our flat-rate cleans are calculated based on the number of bedrooms and bathrooms you have in your home.

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